Each summer, out of town alarm companies send people into communities across the country to knock on doors, trying to persuade homeowners to purchase a new alarm system. These people, while appearing friendly, have been found to use deceptive sales tactics and often misrepresent themselves and the companies they work for.
Examples of questionable sales tactics:
Stating they are working with your current alarm company
Explaining that you have an outdated system
Offering to ‘give’ you a new yard sign
Claiming they only have one free system left
Telling you that “your neighbor” said to stop here
Using inaccurate statistics about crime in your neighborhood
If you encounter one of these sales people, or if you have any suspicions, do not sign anything or make any quick decisions!
This is what you can do to protect yourself:
Ask for their peddler’s permit/license, by law, they must show it to you.
Research the company online.
Call the police department’s non-emergency number at 502.574.7111 or 502.574.2111, or go online to report the incident- https://www.louisville-police.org
Inform the Better Business Bureau.
Do not let them into your house.
Alarm-1 prides itself on selling security systems in an honorable and dignified manner. We do not use deceptive or high-pressure sales tactics to recruit clients.
Here is what to expect from Alarm-1:
We ALWAYS properly identify ourselves with Alarm-1 apparel and badge.
Friendliness, kindness and professionalism.
Customer service comes first, doing what is best for the customer.
Pre-scheduled appointments- we don't just show up, we make appointments, and we will arrive when we are scheduled.
Verification- you can always call us to verify the person at your home is one of our employees.
No pressure- we will never pressure you into a decision, or make you feel unsafe.
If you have any questions about upgrading your system such as adding cameras, automation or remote access, ask us, we're happy to help! You'll find our rates are much better than that person from out of town, knocking on your door. Louisville is home to us, we take pride in protecting our community!
Alarm-1 is a locally owned family business celebrating 33 years of providing peace of mind to our community; we are not affiliated with any other alarm companies. If you ever have any questions about your current system or services, or would like to upgrade or make any changes, please give us a call anytime at the office, 502.425.4700 or email us at support@alarm1now.com.
